{"id":16236,"date":"2015-09-17T23:37:57","date_gmt":"2015-09-17T23:37:57","guid":{"rendered":"https:\/\/wows.com.au\/?page_id=16236"},"modified":"2025-01-12T05:21:09","modified_gmt":"2025-01-12T05:21:09","slug":"appointments","status":"publish","type":"page","link":"https:\/\/wows.com.au\/?page_id=16236","title":{"rendered":"Appointments"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_top=&#8221;60&#8243; padding_bottom=&#8221;30&#8243;][vc_column][vc_column_text]<\/p>\n<h3>Book An Appointment Online<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<br \/>\n<iframe src=\"https:\/\/www.hotdoc.com.au\/medical-centres\/morphett-vale-SA-5162\/wirreanda-on-wheatsheaf-surgery\/doctors\" width=\"100%\" height=\"800\" frameborder=\"0\" data-hotdoc-widget=\"iframe\"><\/iframe><script async src=\"https:\/\/cdn.hotdoc.com.au\/static\/assets\/js\/hotdoc-widgets.min.js\" charset=\"utf-8\"><\/script>[\/vc_column_text][vc_column_text]<\/p>\n<h3>Overview<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]Consultations are by appointment only.\u00a0 Appointments are 10 &#8211; 15 minutes in duration, however if you feel that you may need more time, please ask the receptionist when you are making your appointment. If more than one person from your family wishes to see the doctor at the same time, please ensure a separate appointment is made for each family member.<\/p>\n<p>&nbsp;<\/p>\n<p>Emergencies will be dealt with immediately and may interfere with scheduled appointments. We thank you for your understanding if your appointment is delayed due to an emergency.[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_bottom=&#8221;60&#8243;][vc_column][vc_column_text]<\/p>\n<h3>NON CANCELLATION OF APPOINTMENTS<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]If you are unable to attend your appointment, please notify our reception staff at least 2 hours prior to your scheduled appointment time. Due to the high demand for an appointment, a non-attendance fee may be charged if you do not arrive for your appointment or if you cancel at short notice.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h3>PRESCRIPTION REQUEST POLICY<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<span style=\"font-family: 'Arial',sans-serif;\">Since it is often inappropriate to provide a prescription without consultation we request that you make an appointment for repeat prescriptions. Regular medication is provided in most circumstances for 6 months, after that you are required to come in for follow up.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-family: 'Arial',sans-serif;\">For urgent repeat prescriptions a limited supply of your medication may be provided, depending on the doctor via a telephone request. Please allow 24 hours for these scripts to be printed. They will be available for pickup from reception. A $20 fee will apply and this is not covered by Medicare. Phone scripts will be charged at the discretion of your doctor and a follow up appointment with your Doctor will be required. <\/span><\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h3>TELEPHONE CONSULTS<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]For patients requesting to speak directly to a doctor, phone calls cannot as a general rule be put through to doctors who are in the middle of a consultation.\u00a0 However, a message will be taken and the call returned by either the doctor or staff member as soon as possible.\u00a0 Please advise reception staff if the matter is urgent.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h3>REFERRALS<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]Referrals to a specialist can only be given after assessment by your doctor.\u00a0 Referrals can only be made as a consequence of a consultation and cannot be back dated.\u00a0 Repeat referrals of ongoing specialist care may require consultation at the discretion of your doctor.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h3>SICKNESS CERTIFICATES<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]Sickness certificates can only be issued as a result of a consultation.\u00a0 These cannot be legally back dated.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h3>TEST RESULT POLICY<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]Your doctor will advise when they expect results to be arriving at the practice. Please phone the clinic for your results after 10am as the phones are very busy. \u00a0Follow ups are generally made at the time of appointment.\u00a0 It is your responsibility to follow up all test results; however should a result be abnormal we will contact you as soon as possible.<\/p>\n<p>&nbsp;<\/p>\n<p>Most test results may require a follow-up-appointment.\u00a0 Please discuss this with your doctor.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h3>RECALL AND REMINDER SERVICE<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]Many screening tests (eg, bowel, breast, cervical) will be place on recall. All women having a Cervical Screening Test are automatically put on a five year recall.\u00a0 If you wish other check-ups such as immunisations, diabetes, all blood tests etc they can be included on our recall system.\u00a0 However it is the patient\u2019s responsibility to respond to SMS reminder or letters.\u00a0 If there is no response, the patient is taken off the recall system.\u00a0 Please inform us if you do not wish to be included in our recall system.<\/p>\n<p>&nbsp;<\/p>\n<p>We do take part in the National screening programs, eg: cervical, breast and bowel screening.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h3>SMS REMINDER SERVICE<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]You can now get a text message reminder a couple of days before your appointment. All you have to do is notify one of our friendly reception staff and they can arrange this for you. Please don\u2019t rely solely on this, it is just a <strong>reminder<\/strong>. We have put this in place to hopefully eliminate the amount of missed appointments we get each day. It is important to notify us if you cannot attend an appointment as we could offer it to someone else.<\/p>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h3>NEW PATIENTS<\/h3>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]Unfortunately we have had to close our books to new patients at this time. Please phone the surgery to receive updated information.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; padding_top=&#8221;60&#8243; padding_bottom=&#8221;30&#8243;][vc_column][vc_column_text] Book An Appointment Online [\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text] [\/vc_column_text][vc_column_text] Overview [\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text css=&#8221;&#8221;]Consultations are by appointment only.\u00a0 Appointments are 10 &#8211; 15 minutes in duration, however if you feel that you may need more time, please ask&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-16236","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wows.com.au\/index.php?rest_route=\/wp\/v2\/pages\/16236","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wows.com.au\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wows.com.au\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wows.com.au\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/wows.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16236"}],"version-history":[{"count":29,"href":"https:\/\/wows.com.au\/index.php?rest_route=\/wp\/v2\/pages\/16236\/revisions"}],"predecessor-version":[{"id":16886,"href":"https:\/\/wows.com.au\/index.php?rest_route=\/wp\/v2\/pages\/16236\/revisions\/16886"}],"wp:attachment":[{"href":"https:\/\/wows.com.au\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16236"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}